The indoor pool was refreshing, but the elevator was unreliable during our stay.

The room was decent-sized and the beds were surprisingly comfy, even if they were a bit small. The bathroom could fit two people easily, but the shower curtain was too short, so water splashed everywhere. That said, the hot water and pressure were great!

our stay at best western was great! the bed was super comfortable, and the room was clean. we loved the indoor pool and how close the hotel was to the outlets and all the restaurants. the staff was incredibly friendly, especially at check-in, which really started our trip off on a great note.

the breakfast could have had more options like pancakes every day.

Breakfast was decent, with some good hot and cold dishes to get your day rollin'. The pool was a nice escape to cool off from the Virginia heat. Plus, the location was clutch—so close to places like Cracker Barrel and Jose Tequilas for hearty meals after a day of exploring.

The room felt a bit worn down, with some furnishings not up to snuff. And let's be real, the corridors needed some TLC—they weren't the freshest.

We had a great time! The kids loved the indoor pool 🏊‍♂️. The location is perfect for visiting nearby attractions. One downside was the breakfast needed more variety, like pancakes, but overall it was a pleasant stay!

great location but disappointing breakfast experience

The location is excellent, making it easy to visit Busch Gardens. The front desk staff were very welcoming during check-in.

The breakfast was not as satisfying as expected.

The lobby's elegant decor and spacious areas made me feel right at home. It was delightful to see accommodations accessible for seniors, making it easy for everyone to enjoy all the lovely amenities and services throughout the hotel.

A bit brighter lighting in hallways.

The location of Best Western was fantastic, providing easy access to key attractions. The staff members were exceptionally friendly and responsive, particularly at check-in and check-out. The room was comfortable, featuring a spacious king-size bed that supported a restful sleep, crucial for my business trip.

The breakfast options were limited and below expectations.

The indoor pool was a great spot for some splashing fun! Room was clean and cozy, perfect for our family with kids. Can't complain about the overall value for our stay.

But honestly, the pesky ants in our bathroom had me feeling like I was on a nature documentary. Oh, and the water pressure? My shower suddenly turned into a vigorous massage session!

During our stay, we loved visiting the nearby College of William and Mary for a special event. The hotel was filling up quickly with groups, making the atmosphere lively and fun. We also appreciated the clean breakfast area, which was well kept and offered a variety of options for my small kids.

In my wife's opinion, the pool could use some improvements, as it felt too cold for the children. Just a bit more attention to the temperature would make it more enjoyable for families.

The lobby's elegant decor and accessible amenities made my stay delightful. I especially appreciated the spacious areas, which made it easy for me to navigate around the hotel. The staff were friendly, adding to the welcoming atmosphere.

Improved breakfast options would enhance the experience.

This place suits me perfectly! It offers everything I need, like free wi-fi, complimentary breakfast, and a fitness center. The staff even helped me print important documents during my first stay. Highly recommend!

I enjoyed my stay at Best Western! The indoor pool provided a refreshing escape, and the staff greeted us with warmth. Though the breakfast could use more variety, the overall experience felt cozy and inviting. Perfectly located near restaurants, it made for a delightful getaway!

The indoor pool is surprisingly spacious, offering a refreshing escape after a long day of exploring. Breakfast options include a solid variety, making it easy to fuel up for the morning ahead.

The rooms show signs of age. for instance, my heater struggled to keep up on a chilly night despite being cranked up. Several drawers in my room were off their railings, and the smoke detector had a plastic cover obstructing it, which raised some safety concerns. Additionally, the corridors felt a bit neglected, lacking the attention they needed.